System i Support
Life's highly skilled and accredited technical support team provide you with a responsive, professional System i support service.
With a Life support contract you have access to a multi-skilled team with hardware, operating system and application skills as well as the latest IBM System i certifications. This lets you access all the expertise you need in one phone call - not just for your System i, but for your whole environment.
System i doesn't operate in isolation, so our support services don't either!
Your contract gives you access to technical support during UK office hours, with round-the-clock support available for enhanced contracts and systems-down cases. Our engineers deliver support by phone, email or remote dial in, and can also provide on-site services if needed.
You can select a fixed-price annual support contract and out-source all your System i support to us, or we can work in tandem with your own support team to deliver a seamless service to your customers. We also offer call-off contracts where units can be used for technical support or combined with our other services for maximum flexibility.
All our support services are available to you regardless of the System i model you are using.
There are many organisations that have stable environments running on older hardware; including models that IBM no longer supports. While there are benefits to using the latest technologies, you may not be in a position to upgrade - or you simply might not want to at the moment. We can support you on your existing platform and keep your legacy system working for as long as you wish to remain on it.
And, should you decide to upgrade, we can help you do this too!