HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management and remediation – whether its on-premise, virtual or cloud – regardless of the operating system, location or connectivity. Unlike complex tools that cover a limited portion of your endpoints and take days or weeks to remediate, BigFix can find and fix endpoints faster than any other solution – all while enabling greater than 98% first-pass patch success rates.

Security incidents are increasingly disrupting business brands equity.

IT is now being tasked by the Board of Directors and Customers to verify that all systems are patched and compliant Using HCL BigFix, enterprises can

Keep ALL endpoints continuously patched and compliant with security mandates.

Instantly report the status to executives, board members and high-value supply chain partners and customers.

Use BigFix’s cost savings to facilitate self-funded projects with payback in months.

A 3 MINUTE GUIDE TO THE WORK FROM HOME CHALLENGE

Areas where BigFix can help customers mobilise their remote workforce:

  • Quickly image and re-image laptops
  • Keep remote PCs continuously patched and compliant
  • Remote Control
  • Deploy software in the background or overnight, including VPN software, Antivirus and other security agents
  • Enforce configurations to make sure that all required software is deployed.

Areas where BigFix Compliance can help Domino customers include:

  • Providing a real-time and automatic assessment to security configurations, continuous enforcement of security policies, and effective remediation of configuration drifts
  • Managing and distributing patches to endpoints for a variety of operating systems and software applications
  • Tracking, analysing and reporting on policy compliance status and historical trends, across three key security domains —security configuration, patch, and vulnerability —to assess endpoint security risk and demonstrate compliance progress
  • Monitoring and managing the deployment status and health of various third-party endpoint protection solutions such as anti-virus and anti-malware tools

More Info Download BigFix Overview PDF

Do not hesitate to contact us for any enquires or if you need support on HCL BigFix or any other platform we provide.

What others say about us

“Having migrated from IBM Domino to Microsoft Office 360 (Business Cloud), we are delighted with the results – and have 1000 happy internal customers who much prefer Outlook to Domino. Life IT were flexible, fair and supportive when schedules had to change due to other Gurit projects.  We had direct access to engineers and technical staff and a dedicated team who were easy to work with.  The whole project was done in a very friendly environment and I would definitely recommend Life IT for these sorts of migration projects.”

Henrikki Häkkänen,
Global IT Services Manager — Gurit Services AG

“Without the professional and expert support of Life IT, we wouldn’t have had the quality product we now have. They gently but insistently pushed the boundaries of our assumptions during the analysis phase, getting us to challenge our mind-sets and think outside the box. They then worked seamlessly as part of our team and delivered to time and to budget – no mean feat”.

James Hacking
Head of Technical Services—HCSS

“As we’d already invested significantly in Lotus Notes and Domino, a solution that built on our existing investment and skills was ideal. Life IT understood what was important to us and delivered a solution that met our needs. We’ve already seen the number of ‘distress calls’ to the sales office reduce as our sales managers can easily access customer data off line wherever they are and we’ve had positive feedback all round about the ability to update their call reports instantly on the road.”

Colin Mosley
Head of IT—Polyflor

“The Life IT solution has provided us with a significant reduction in support and maintenance costs and is an easy to use, more resilient and more easily maintainable system. As a business that handles thousands of transactions a day from 12 different own brand or white label websites it was vital that the whole process was seamless and, with the renewal of the support and maintenance contract from our existing supplier looming, it was also vital that the project came in on deadline. Life IT achieved this and more as they provided us with additional MI functionality and supported our staff whilst transferring their skills.’

Andrew Kirkham
Head of IT Development—DLR

“Life IT are doing a great job providing a very professional and efficient service. They are almost silently efficient and just get things done – only escalating issues when necessary. Their expertise in the AS400 is a key strength ensuring a real depth to their service and they keep us up to date with advances in technology too. So from an AS400 perspective I have very little to worry about.”

John Geary
IT Service Delivery Manager

“After the restructure I was left with a critical resource gap which quickly needed filling, having worked with Life IT before I gave them a call. Their response was swift and efficient. They now work as a virtual Center Parcs help desk team providing a strength and depth of support. Their flexible working based on a time bank system is real value for money. So not only do I get an expert and efficient service, I have reduced my resource costs!”

Kerry Moakes
Head of IT—Center Parcs

“We wanted flexible support to ensure 24/7 cover and Life IT worked with us to deliver this. Life IT has become integrated into the Bentley way of working and their role has expanded into looking at the technical side of the application as well as the support. “Our relationship has been built up over a significant period of time and both sides have worked hard to develop a supplier/customer relationship that can be used as a model throughout Bentley. We are now in the position where we have a pro-active partnership, Life IT are treated as part of Bentley, and that is a credit to them”.

Chris Sayers
Senior IS Manager—Bentley Motors

Support options

From full 24 by 7 operations to month end support and holiday cover, we can tailor a fixed price solution to fit seamlessly with your IT department.

So we offer a wide range of technical support services including IBM i, System P, Domino and SQL Server, to proactively monitor the availability and performance of your systems within a fixed price contract.

The key to our Application Support is that it’s ‘tailored’ to your exact requirements, with the flexibility to increase the resources and hours of cover as required.

With a Life support contract, you have access to a multi-skilled team with hardware, operating system and application skills as well as the latest IBM i certifications.

We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for.

Life IT offer bespoke managed Microsoft SQL Server support services which are tailored to our customer’s requirements to ensure their systems are optimized, stable and secure, as well as prepared for future upgrades and updates.

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