If you’re responsible for providing support for an IBM AS/400, iSeries or IBM i environment, you’ll know just how important the system is to your business. And chances are you’d benefit from some IBM i training in order to keep your hardware and software running smoothly and efficiently.
Or maybe you’re a IBM i user who wants to make sure you’re making the most of the system. But where can you find high quality training you can trust?
The answer: with Life IT. They offer IBM i training, support and bespoke solution development services UK-wide.
Here’s why it’s essential to have expert IBM i training – and why you should consider choosing Life IT as your training provider...
User training for improved productivity
Your IBM i users are almost certainly finding working in a IBM i environment a rewarding experience. But there may be things they could be doing faster or more efficiently. By making sure they’re using IBM i to its full potential, you’ll maximise productivity.
Fewer disruptions, less downtime
Ensure your administrators have in-depth knowledge of IBM i and they’ll be able to spot issues before they become big problems – which will minimise the chance of your system going down. They’ll also be able to get your system back up and running much faster after any crashes. IBM i training from Life IT can help get your team up to speed with best practices – as well as teaching them a few useful tricks they won’t find in the manual.
Less reliance on third-party support
For some businesses it’s entirely necessary to have third-party IBM i support (indeed, this is one of the many services offered by Life IT). But if you have an on-site support team, and they’re given thorough IBM i training, you can minimise the need outside suppliers.
Why choose Life IT for IBM i training?
There are so many reasons! First of all, as IBM Premier Business Partners, Life IT are knowledgeable experts in all things IBM i, iSeries and AS/400. What’s more, Life IT will tailor your IBM i training programme to the precise needs of you and your team, meaning you’ll get the best possible value for money – and a team who can work more efficiently and productively.
Courses from Life IT include systems operations, work management, client access, programming and many others, all designed to turn IBM i novices into knowledgeable experts and power users.
Find out more about Life IT’s high quality IBM i training programmes, all available UK-wide, at www.lifeit.co.uk/infrastructure/system-i/training.

What others say about us

“Without the professional and expert support of Life IT, we wouldn’t have had the quality product we now have. They gently but insistently pushed the boundaries of our assumptions during the analysis phase, getting us to challenge our mind-sets and think outside the box. They then worked seamlessly as part of our team and delivered to time and to budget – no mean feat”.

James Hacking
Head of Technical Services—HCSS

“As we’d already invested significantly in Lotus Notes and Domino, a solution that built on our existing investment and skills was ideal. Life IT understood what was important to us and delivered a solution that met our needs. We’ve already seen the number of ‘distress calls’ to the sales office reduce as our sales managers can easily access customer data off line wherever they are and we’ve had positive feedback all round about the ability to update their call reports instantly on the road.”

Colin Mosley
Head of IT—Polyflor

“The Life IT solution has provided us with a significant reduction in support and maintenance costs and is an easy to use, more resilient and more easily maintainable system. As a business that handles thousands of transactions a day from 12 different own brand or white label websites it was vital that the whole process was seamless and, with the renewal of the support and maintenance contract from our existing supplier looming, it was also vital that the project came in on deadline. Life IT achieved this and more as they provided us with additional MI functionality and supported our staff whilst transferring their skills.’

Andrew Kirkham
Head of IT Development—DLR

“Life IT are doing a great job providing a very professional and efficient service. They are almost silently efficient and just get things done – only escalating issues when necessary. Their expertise in the AS400 is a key strength ensuring a real depth to their service and they keep us up to date with advances in technology too. So from an AS400 perspective I have very little to worry about.”

John Geary
IT Service Delivery Manager

“After the restructure I was left with a critical resource gap which quickly needed filling, having worked with Life IT before I gave them a call. Their response was swift and efficient. They now work as a virtual Center Parcs help desk team providing a strength and depth of support. Their flexible working based on a time bank system is real value for money. So not only do I get an expert and efficient service, I have reduced my resource costs!”

Kerry Moakes
Head of IT—Center Parcs

“We wanted flexible support to ensure 24/7 cover and Life IT worked with us to deliver this. Life IT has become integrated into the Bentley way of working and their role has expanded into looking at the technical side of the application as well as the support. “Our relationship has been built up over a significant period of time and both sides have worked hard to develop a supplier/customer relationship that can be used as a model throughout Bentley. We are now in the position where we have a pro-active partnership, Life IT are treated as part of Bentley, and that is a credit to them”.

Chris Sayers
Senior IS Manager—Bentley Motors

Support options

From full 24 by 7 operations to month end support and holiday cover, we can tailor a fixed price solution to fit seamlessly with your IT department.

So we offer a wide range of technical support services including IBM i, System P, Domino and SQL Server, to proactively monitor the availability and performance of your systems within a fixed price contract.

The key to our Application Support is that it’s ‘tailored’ to your exact requirements, with the flexibility to increase the resources and hours of cover as required.

With a Life support contract, you have access to a multi-skilled team with hardware, operating system and application skills as well as the latest IBM i certifications.

We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for.

Life IT offer bespoke managed Microsoft SQL Server support services which are tailored to our customer’s requirements to ensure their systems are optimized, stable and secure, as well as prepared for future upgrades and updates.

IBM Premier Business Partner
Mellanox Technologies