Microsoft SQL provides a powerful server infrastructure which, like all servers, requires regular support to ensure optimum performance. While your in-house IT team may be able to handle the day-to-day running, it’s highly likely that, at some point, you’ll need specialist help.
As well-established experts in providing high quality IT services UK-wide, what Life IT  don’t know about Microsoft SQL isn’t worth knowing. They’ve highlighted some important factors to consider when choosing a provider to support your SQL installation...
A service contract tailored for you
No two businesses are identical, so it follows that no two SQL implementations are identical. For this reason, avoid providers offering a “one size fits all” approach to support. Tailor your service package to suit the needs of your business and your servers and you’ll enjoy more efficient, better value SQL admin support.
 
It’s this ethos of flexible service contracts that’s earned Life IT an enviable reputation for quality and service. And thanks to their high level of knowledge and experience, they can provide support for and solutions to the most complex of SQL installations.
 Optimised for the present, prepared for the future
High quality Microsoft SQL support will, of course, ensure your server is fully optimised, stable and secure. Your server should have regular healthchecks and performance tuning carried out to get the best from it. And it’s inevitable that you’ll need to upgrade or migrate your server at some point, so choose a provider who can do this for you.
Life IT’s expert teams offer all aspects of SQL admin, with 24/7 monitoring to ensure everything’s running smoothly. What’s more, their services include SQL development – so if you require bespoke applications in the future, they have the skills and experience you’ll need.
Support and advice whenever you need it
It can be impossible to predict when you’ll need to access your support team, so it’s important to choose a provider who’s available whenever you need them. For many businesses support during regular office hours will suffice, while for others 24/7 availability is essential.
Life IT’s support infrastructure is available from 9am to 6pm 365 days a year as standard – but full 24/7 cover is available if you need it. Not sure? Life IT can help you choose the level of service that works best for you.
If you’d like to find out more about how Life IT can get the best from your Microsoft SQL server – including their full range of SQL programming, implementation, admin, development and support services – visit www.lifeit.co.uk or call 01625 547979

What others say about us

“Without the professional and expert support of Life IT, we wouldn’t have had the quality product we now have. They gently but insistently pushed the boundaries of our assumptions during the analysis phase, getting us to challenge our mind-sets and think outside the box. They then worked seamlessly as part of our team and delivered to time and to budget – no mean feat”.

James Hacking
Head of Technical Services—HCSS

“As we’d already invested significantly in Lotus Notes and Domino, a solution that built on our existing investment and skills was ideal. Life IT understood what was important to us and delivered a solution that met our needs. We’ve already seen the number of ‘distress calls’ to the sales office reduce as our sales managers can easily access customer data off line wherever they are and we’ve had positive feedback all round about the ability to update their call reports instantly on the road.”

Colin Mosley
Head of IT—Polyflor

“The Life IT solution has provided us with a significant reduction in support and maintenance costs and is an easy to use, more resilient and more easily maintainable system. As a business that handles thousands of transactions a day from 12 different own brand or white label websites it was vital that the whole process was seamless and, with the renewal of the support and maintenance contract from our existing supplier looming, it was also vital that the project came in on deadline. Life IT achieved this and more as they provided us with additional MI functionality and supported our staff whilst transferring their skills.’

Andrew Kirkham
Head of IT Development—DLR

“Life IT are doing a great job providing a very professional and efficient service. They are almost silently efficient and just get things done – only escalating issues when necessary. Their expertise in the AS400 is a key strength ensuring a real depth to their service and they keep us up to date with advances in technology too. So from an AS400 perspective I have very little to worry about.”

John Geary
IT Service Delivery Manager

“After the restructure I was left with a critical resource gap which quickly needed filling, having worked with Life IT before I gave them a call. Their response was swift and efficient. They now work as a virtual Center Parcs help desk team providing a strength and depth of support. Their flexible working based on a time bank system is real value for money. So not only do I get an expert and efficient service, I have reduced my resource costs!”

Kerry Moakes
Head of IT—Center Parcs

“We wanted flexible support to ensure 24/7 cover and Life IT worked with us to deliver this. Life IT has become integrated into the Bentley way of working and their role has expanded into looking at the technical side of the application as well as the support. “Our relationship has been built up over a significant period of time and both sides have worked hard to develop a supplier/customer relationship that can be used as a model throughout Bentley. We are now in the position where we have a pro-active partnership, Life IT are treated as part of Bentley, and that is a credit to them”.

Chris Sayers
Senior IS Manager—Bentley Motors

Support options

From full 24 by 7 operations to month end support and holiday cover, we can tailor a fixed price solution to fit seamlessly with your IT department.

So we offer a wide range of technical support services including IBM i, System P, Domino and SQL Server, to proactively monitor the availability and performance of your systems within a fixed price contract.

The key to our Application Support is that it’s ‘tailored’ to your exact requirements, with the flexibility to increase the resources and hours of cover as required.

With a Life support contract, you have access to a multi-skilled team with hardware, operating system and application skills as well as the latest IBM i certifications.

We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for.

Life IT offer bespoke managed Microsoft SQL Server support services which are tailored to our customer’s requirements to ensure their systems are optimized, stable and secure, as well as prepared for future upgrades and updates.

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