Managed IT Support & Consultancy

Life IT specialises in IT support and consultancy for our customers’ entire IT environments, no matter what the platform, applications and business objectives – providing a unified solution to tackle complex system requirements.

IBM & Microsoft Support

Life IT specialises in support for IBM POWER, IBM Lotus Domino and Microsoft environments. We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for.

IBM Domino

Life IT provides a full range of Lotus Notes and Domino services, from administration and implementation through to application development and support.

IBM i Support

As an IBM Premier Business Partner, Life IT have a powerful range of solutions and services, which enhance this flexibility to ensure your systems security and ensure high availability.

Development

Life IT are a business partner that can update and modify your applications to meet your changing needs. We recognise that few organisations have a single development toolset. We offer our clients the widest range of skills and support including IBM, Microsoft and Java technologies.

Managed IT Services, Support & Consultancy

Life IT specialises in IT support and consultancy for our customers’ entire IT environments, no matter what the platform, applications and business objectives – providing a unified solution to tackle complex system requirements.

Our flexible support contracts offer far more than the standard ‘insurance’ provided through legacy maintenance agreements. Life IT customers are assured of the highest levels of availability for any eventuality, with our proactive approach to maximising system uptime.

This unified solution saves our customers a significant amount of time and budget, with just one contract providing them with a whole world of support.

Getting you back to work

Life IT provide immediate response levels by service agreement, giving you 100% guarantees to meet your business objectives.

Proactive maintenance

Life IT continually monitor and test your systems. We will know if there is an issue long before it becomes a problem.

Getting you back to work

Our technicians are all fully qualified and coded for the latest systems, hardware and software.

Our Solutions

Life IT are right up to date with the latest enterprise software, architectures and infrastructure.

Latest Solution

IBM Connections Engagement Center

Keep your employees current and active by drawing their attention to critical news, events and resources relevant to their job role and location with IBM Connections Engagement Center.

IBM Connections Engagement Center provides employees with all the information they need to be more engaged, collaborative and productive. Available through one easy to use interface, users can customise content to their role and preferences.

Our team of experts and our deep understanding of business processes across all industry sectors makes Life IT uniquely placed to offer IBM Connections Engagement Center consultancy and integration services.

We will work with you to provide dedicated training and support to help you map your integrated solution to achieve rapid and successful uptake by your workforce.

About Us

Life IT specialise in IT support and consultancy, for key technologies within the IBM and Microsoft portfolio.

We offer any combination of application, operational and technical support no matter what the customer’s legacy environment, no matter how long support is projected for. We tackle complex systems where a combination of requirements would normally mean that more than one party is required.

Due to our wide range of customers and in depth knowledge and experience, backed by ongoing training and certification, our team can provide managed service solutions including application support and development, operation and technical support together with a range of infrastructure solutions.

We aim to eliminate our clients’ concerns around holiday and sickness cover for key in-house staff, as well as reducing the direct costs of employment.

Managed IT Support Services

Our team can provide managed service solutions including application support and development, operation and technical support together with a range of infrastructure solutions.

IBM Domino and IBM Lotus Notes Support

Life IT specialises in IBM Domino and IBM Lotus Notes support. We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for.

Development & Integration Services

We recognise that few organisations have a single development toolset, so we offer our clients the widest range of skills and support including IBM, Microsoft and Java technologies.

Technical Consultancy

To take advantage of the latest features & functions and keep your system fully supported with Life’s upgrade service offers a fully inclusive, co-ordinated solution which is geared to ensuring the success of the upgrade without disrupting your business.

EDI Hub for IBM Servers

EDI Hub for IBM Servers

The IBM i EDI with amazing service. Life IT enables the interconnection with suppliers & customers through our EDIHub. EDIHub is a cost effective, fast & secure Electronic Message Exchange solution for IBM i platform, combining up-to-date EDI capabilities with high levels of service & support.

What others say about us

“Without the professional and expert support of Life IT, we wouldn’t have had the quality product we now have. They gently but insistently pushed the boundaries of our assumptions during the analysis phase, getting us to challenge our mind-sets and think outside the box. They then worked seamlessly as part of our team and delivered to time and to budget – no mean feat”.

James Hacking
Head of Technical Services—HCSS

“As we’d already invested significantly in Lotus Notes and Domino, a solution that built on our existing investment and skills was ideal. Life IT understood what was important to us and delivered a solution that met our needs. We’ve already seen the number of ‘distress calls’ to the sales office reduce as our sales managers can easily access customer data off line wherever they are and we’ve had positive feedback all round about the ability to update their call reports instantly on the road.”

Colin Mosley
Head of IT—Polyflor

“The Life IT solution has provided us with a significant reduction in support and maintenance costs and is an easy to use, more resilient and more easily maintainable system. As a business that handles thousands of transactions a day from 12 different own brand or white label websites it was vital that the whole process was seamless and, with the renewal of the support and maintenance contract from our existing supplier looming, it was also vital that the project came in on deadline. Life IT achieved this and more as they provided us with additional MI functionality and supported our staff whilst transferring their skills.’

Andrew Kirkham
Head of IT Development—DLR

“Life IT are doing a great job providing a very professional and efficient service. They are almost silently efficient and just get things done – only escalating issues when necessary. Their expertise in the AS400 is a key strength ensuring a real depth to their service and they keep us up to date with advances in technology too. So from an AS400 perspective I have very little to worry about.”

John Geary
IT Service Delivery Manager

“After the restructure I was left with a critical resource gap which quickly needed filling, having worked with Life IT before I gave them a call. Their response was swift and efficient. They now work as a virtual Center Parcs help desk team providing a strength and depth of support. Their flexible working based on a time bank system is real value for money. So not only do I get an expert and efficient service, I have reduced my resource costs!”

Kerry Moakes
Head of IT—Center Parcs

“We wanted flexible support to ensure 24/7 cover and Life IT worked with us to deliver this. Life IT has become integrated into the Bentley way of working and their role has expanded into looking at the technical side of the application as well as the support. “Our relationship has been built up over a significant period of time and both sides have worked hard to develop a supplier/customer relationship that can be used as a model throughout Bentley. We are now in the position where we have a pro-active partnership, Life IT are treated as part of Bentley, and that is a credit to them”.

Chris Sayers
Senior IS Manager—Bentley Motors

Support options

From full 24 by 7 operations to month end support and holiday cover, we can tailor a fixed price solution to fit seamlessly with your IT department.

So we offer a wide range of technical support services including IBM i, System P, Domino and SQL Server, to proactively monitor the availability and performance of your systems within a fixed price contract.

The key to our Application Support is that it’s ‘tailored’ to your exact requirements, with the flexibility to increase the resources and hours of cover as required.

With a Life support contract, you have access to a multi-skilled team with hardware, operating system and application skills as well as the latest IBM i certifications.

We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for.

Life IT offer bespoke managed Microsoft SQL Server support services which are tailored to our customer’s requirements to ensure their systems are optimized, stable and secure, as well as prepared for future upgrades and updates.

IBM Premier Business Partner
Lenovo
InterForm
Microsoft
Maxava
NetApp
Mellanox Technologies
Enforcive
Veeam
VMware
CTERA

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