IBM i Support : IBM i is a well-known and widely used IBM system found in businesses worldwide. Whilst it is renowned for reliability there are always those times when things could be working more efficiently for your business or upgrading to keep up-to-date with IBM or integrating with your other in-house systems. Life IT (www.lifeit.co.uk) are on hand for all these services and more besides.
One IT engineer fits all!
With many years’ experience and a team of technicians who just love the challenges of integrating and improving the efficiency of systems within a variety of environments, Life IT are well equipped to support your IT requirements. Whilst we are specialists in the support of IBM i, at Life IT our services go beyond IBM technology. Our range of skills and depth of knowledge and experience allows us to support all your IT platforms, applications and hardware, so you only have to contact one IT engineer to help you with all your IT questions.
Choosing your level of IBM i support
At Life IT we recognise that different operations require a variable amount of IT support, depending on the demand on IT within the company, the level of your in-house IT and the complexity of your set up. That is why we have devised a selection of support packages for you to choose from. You can select ‘Technical Support’ for basic support during office hours, or we also offer ‘enhanced contracts’ and ‘systems down’ support which give you peace of mind by providing round the clock availability. Our engineers will provide advice over the phone, by email or remote dial in or obviously visit your site if required.
Life IT also offer a fixed price annual support contract enabling your company to outsource all IBM i Support or alternatively we can work in tandem with your own IT team.
Call off contracts offer maximum flexibility, but whatever your requirements we can provide you with a support service and contract to suit your specific IT systems and demands.
Of course Life IT can also assist with any system upgrades, but if you are running a legacy system we will support that too until the time is right for your business to move onto the next version.
To discuss your particular IT system support requirements please contact us on 01625 547979 or you can email us info@lifeit.co.uk and we will be able to advise you on the best package to suit your business operation.
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From full 24 by 7 operations to month end support and holiday cover, we can tailor a fixed price solution to fit seamlessly with your IT department.
So we offer a wide range of technical support services including IBM i, System P, Domino and SQL Server, to proactively monitor the availability and performance of your systems within a fixed price contract.
The key to our Application Support is that it’s ‘tailored’ to your exact requirements, with the flexibility to increase the resources and hours of cover as required.
With a Life support contract, you have access to a multi-skilled team with hardware, operating system and application skills as well as the latest IBM i certifications.
We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for.
Life IT offer bespoke managed Microsoft SQL Server support services which are tailored to our customer’s requirements to ensure their systems are optimized, stable and secure, as well as prepared for future upgrades and updates.