We look at the questions that you might have about the acquisition of IBM Notes and Domino - and how it might affect you.

HCL Technologies (HCL), has now confirmed acquisition of select IBM products for security, marketing, commerce, and digital solutions. As part of the deal, HCL takes full ownership of the research and development, sales, marketing, delivery, and support for AppScan, BigFix, Commerce, Connections, Digital Experience (Portal and Content Manager), Notes Domino, and Unica.

HCL is also formally introducing HCL Software, a new division that will operate this business to meet customer demand. A Business Unit of “Products and Platforms” (Mode 3), HCL Software has successfully delivered more than 340 partner releases and more than 90 HCL releases, including such popular products as Informix 14.10, Domino 10, Workload Automation 9.5. The division aims to reshape the enterprise software business, focused on innovation and cutting-edge delivery for customer success.

LifeIT has actively supported clients with delivery and support for social collaboration solutions built on IBM software, and we want to make sure that our customers are fully informed about the acquisition and what it means for them.

We have provided a set of common questions and answers below for you to read. If you would like to know more please call the LifeIT team on: 01625 548111, or email us.

In December 2018 HCL Technologies announced a $1.8 billion deal to buy select IBM software in the security, commerce, collaboration, and marketing spaces.

HCL Technologies (HCL), is a leading global technology company which operates out of 44 countries and has consolidated revenues of US$ 8.6 billion, for financial year ended 31st March, 2019.

For more information regarding the transaction please see the Press Release

From July 1st 2019 HCL Technologies officially acquired the following software products from IBM:

  • AppScan
  • BigFix
  • WebSphere Commerce
  • IBM Digital Experience Manager
  • IBM Digital Commerce
  • IBM Web Content Manager
  • IBM WebSphere Portal
  • IBM Notes and Domino
  • IBM Verse
  • IBM Sametime
  • IBM Connections
  • IBM Marketing Software (formerly Unica)

A full list of part numbers included in this transaction can be found here

These products are owned and will only be sold by HCL Software and authorized HCL Software resellers.

LifeIT is pleased to confirm that we are an authorised HCL software reseller, which means you have no need to change or add new supplier information, please contact our licensing team on: +44(0) 1625 548111 or email us to discuss any licensing requirements or queries.

HCL Business Partner

Many of these products including IBM Notes & Domino were already being developed by HCL as part of the existing development partnerships between IBM and HCL.

HCL believes these product suites have tremendous enduring value and as such they are making significant investments in the future of this software.

HCL Technologies has formed a new division, called HCL Software to help their customers and partners achieve long-term value through innovation, support and development.

HCL Digital Solutions

HCL Software develops, markets, sells, and supports over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing and Commerce, and Mainframes. Within this new software division, the IBM Collaboration Software sits within the Digital Solutions brand.

Find out more on Lotus Domino Development or Contact us now on +44(0) 1625 548111 for a quote, or email us.

What others say about us

“Having migrated from IBM Domino to Microsoft Office 360 (Business Cloud), we are delighted with the results – and have 1000 happy internal customers who much prefer Outlook to Domino. Life IT were flexible, fair and supportive when schedules had to change due to other Gurit projects.  We had direct access to engineers and technical staff and a dedicated team who were easy to work with.  The whole project was done in a very friendly environment and I would definitely recommend Life IT for these sorts of migration projects.”

Henrikki Häkkänen,
Global IT Services Manager — Gurit Services AG

“Without the professional and expert support of Life IT, we wouldn’t have had the quality product we now have. They gently but insistently pushed the boundaries of our assumptions during the analysis phase, getting us to challenge our mind-sets and think outside the box. They then worked seamlessly as part of our team and delivered to time and to budget – no mean feat”.

James Hacking
Head of Technical Services—HCSS

“As we’d already invested significantly in Lotus Notes and Domino, a solution that built on our existing investment and skills was ideal. Life IT understood what was important to us and delivered a solution that met our needs. We’ve already seen the number of ‘distress calls’ to the sales office reduce as our sales managers can easily access customer data off line wherever they are and we’ve had positive feedback all round about the ability to update their call reports instantly on the road.”

Colin Mosley
Head of IT—Polyflor

“The Life IT solution has provided us with a significant reduction in support and maintenance costs and is an easy to use, more resilient and more easily maintainable system. As a business that handles thousands of transactions a day from 12 different own brand or white label websites it was vital that the whole process was seamless and, with the renewal of the support and maintenance contract from our existing supplier looming, it was also vital that the project came in on deadline. Life IT achieved this and more as they provided us with additional MI functionality and supported our staff whilst transferring their skills.’

Andrew Kirkham
Head of IT Development—DLR

“Life IT are doing a great job providing a very professional and efficient service. They are almost silently efficient and just get things done – only escalating issues when necessary. Their expertise in the AS400 is a key strength ensuring a real depth to their service and they keep us up to date with advances in technology too. So from an AS400 perspective I have very little to worry about.”

John Geary
IT Service Delivery Manager

“After the restructure I was left with a critical resource gap which quickly needed filling, having worked with Life IT before I gave them a call. Their response was swift and efficient. They now work as a virtual Center Parcs help desk team providing a strength and depth of support. Their flexible working based on a time bank system is real value for money. So not only do I get an expert and efficient service, I have reduced my resource costs!”

Kerry Moakes
Head of IT—Center Parcs

“We wanted flexible support to ensure 24/7 cover and Life IT worked with us to deliver this. Life IT has become integrated into the Bentley way of working and their role has expanded into looking at the technical side of the application as well as the support. “Our relationship has been built up over a significant period of time and both sides have worked hard to develop a supplier/customer relationship that can be used as a model throughout Bentley. We are now in the position where we have a pro-active partnership, Life IT are treated as part of Bentley, and that is a credit to them”.

Chris Sayers
Senior IS Manager—Bentley Motors

Support options

From full 24 by 7 operations to month end support and holiday cover, we can tailor a fixed price solution to fit seamlessly with your IT department.

So we offer a wide range of technical support services including IBM i, System P, Domino and SQL Server, to proactively monitor the availability and performance of your systems within a fixed price contract.

The key to our Application Support is that it’s ‘tailored’ to your exact requirements, with the flexibility to increase the resources and hours of cover as required.

With a Life support contract, you have access to a multi-skilled team with hardware, operating system and application skills as well as the latest IBM i certifications.

We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for.

Life IT offer bespoke managed Microsoft SQL Server support services which are tailored to our customer’s requirements to ensure their systems are optimized, stable and secure, as well as prepared for future upgrades and updates.

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