What’s the problem?
Microsoft plans to discontinue the support for Transport Layer Security (TLS) versions 1.0 & 1.1 in Office 365 and Office 365 GCC as of June 2020.
This means that starting in June 2020, any commercial clients, devices or services that connect to Office 365 using TLS 1.0 and 1.1 will not succeed.
Microsoft recommend that all client-server and browser-server combinations use TLS 1.2 (or a later version) to maintain connection to Office 365 services.
However, TLS 1.2 is only supported from IBM i 7.2:
Check if your hardware supports 7.2 here:
https://www-01.ibm.com/support/docview.wss?uid=ssm1platformibmi
How can we fix it?
As400 Upgrade your IBM i release:
Life IT offer an as400 upgrade service which is geared to ensuring the success of the upgrade without disrupting your business. It's a service that draws on the wealth of experience and expertise that comes from undertaking such projects on a regular basis, where our consultants:
- Co-ordinate delivery of the relevant software & licence keys from IBM
- Fully document an implementation plan which details what we’ll do and when
- Provide end-to-end planning and installation
For single-step upgrades performed during working hours then we offer a fixed price of £2,250.
For “Out-of-hours” or two-step upgrades or just more information about our upgrade service please contact Mark or Kelly on 01625 548111.
Implement CoolSpools SMTP:
CoolSpools, from our sister company Ariadne Software, has its own SMTP engine to communicate directly with the target email system to deliver emails. This allows us to address the many shortcomings of the IBM SMTP method, namely:
a) We think it's easier to set up and manage.
b) We believe the diagnostic and logging information provided is much improved.
c) We can now take charge of the entire process of sending an email from beginning
to end and give you the ability to tell very easily whether a particular email has
been successfully sent or not, and if not, why not.
The CoolSpools email module has an API available to send emails straight from your AS400 (IBM i) applications. It supports multiple attachments and can send data extracts and alert messages. Plus there are also facilities for saving and resending emails.
CoolSpools email is part of the ‘All Options’ bundle which besides email includes modules for Spool Converter, Database and Spool administration. There is a special offer on until October 31st 2019 for new ‘All Options’ licences and those looking to upgrade to ‘All Options’ licences, please visit for more information Coolspools Pricing
Further information about CoolSpools can be found here Coolspools Info.
Contact us now for a demo of CoolSpools Email using TLS 1.2 and authenticating with Office 365 or if you need more information about the as400 upgrade.
What others say about us
Support options
From full 24 by 7 operations to month end support and holiday cover, we can tailor a fixed price solution to fit seamlessly with your IT department.
So we offer a wide range of technical support services including IBM i, System P, Domino and SQL Server, to proactively monitor the availability and performance of your systems within a fixed price contract.
The key to our Application Support is that it’s ‘tailored’ to your exact requirements, with the flexibility to increase the resources and hours of cover as required.
With a Life support contract, you have access to a multi-skilled team with hardware, operating system and application skills as well as the latest IBM i certifications.
We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for.
Life IT offer bespoke managed Microsoft SQL Server support services which are tailored to our customer’s requirements to ensure their systems are optimized, stable and secure, as well as prepared for future upgrades and updates.