If your business is running an IBM Lotus Domino server, chances are it also runs IBM Lotus Notes clients. It's powerful, flexible and boasts fantastic collaborative features – as long as it’s working.
Sure, Lotus Notes and Lotus Domino may be reliable and secure, but it’s important to be prepared for the unexpected. Should your server or client develop issues, the downtime could have serious ramifications for your business.
But it doesn’t have to be like that – not if you have robust Lotus Notes support in place.
Life IT (www.lifeit.co.uk) are experts in providing IT solutions for a wide range of infrastructures and environments, including IBM Lotus Domino and Lotus Notes. Here's their reminder for you of just what you'd lose if your Lotus Notes client went down – and how it can be avoided.
Lose email and you’re cut off from the world.
Over the last decade, email has replaced the telephone as the dominant method of B2B communication. At day without email may sound like bliss – until you think of the money your business could potentially lose. For this reason, you’ll want to do as much as possible to keep Lotus Notes up and running.
Productivity without productivity software? Not gonna happen.
How long could your office survive without access to its niche applications before everything grinds to a standstill? If Lotus Notes isn’t functioning properly, it could prevent your internal systems such as timesheets, expenses & CRM from running – blocking access to much-needed information.
Do you know how to contact your contacts?
You probably use Lotus Notes to manage your contacts, so unless you've got a dusty old Rolodex as a back-up, if Lotus Notes goes down you could be without vital contact details. Remember, disruptions to communications steal time from your day – which might as well by stealing money from your bank.
Avoid disruption with expert support
Whatever you're using Lotus Notes for, you won't want to be without it for a second of your working day. For this reason, it's essential to have comprehensive Lotus Domino and Lotus Notes support in place.
Having a professional IT supplier monitor your server and applications means potential issues will be identified and resolved immediately, keeping you up and running and reducing the risk of loss of data – and loss of money.
Lotus Notes support and monitoring when you need it with Life IT
Whether you need office hours monitoring or round-the-clock support for your Lotus Notes set-up, Life IT can help. They've worked with businesses across the UK to provide support for Lotus Notes, Lotus Domino servers and a wide range of other infrastructures and environments. And if you need bespoke applications, they’ll develop them to your precise requirements.
Find out more about IBM Lotus Notes support at www.lifeit.co.uk.

What others say about us

“Without the professional and expert support of Life IT, we wouldn’t have had the quality product we now have. They gently but insistently pushed the boundaries of our assumptions during the analysis phase, getting us to challenge our mind-sets and think outside the box. They then worked seamlessly as part of our team and delivered to time and to budget – no mean feat”.

James Hacking
Head of Technical Services—HCSS

“As we’d already invested significantly in Lotus Notes and Domino, a solution that built on our existing investment and skills was ideal. Life IT understood what was important to us and delivered a solution that met our needs. We’ve already seen the number of ‘distress calls’ to the sales office reduce as our sales managers can easily access customer data off line wherever they are and we’ve had positive feedback all round about the ability to update their call reports instantly on the road.”

Colin Mosley
Head of IT—Polyflor

“The Life IT solution has provided us with a significant reduction in support and maintenance costs and is an easy to use, more resilient and more easily maintainable system. As a business that handles thousands of transactions a day from 12 different own brand or white label websites it was vital that the whole process was seamless and, with the renewal of the support and maintenance contract from our existing supplier looming, it was also vital that the project came in on deadline. Life IT achieved this and more as they provided us with additional MI functionality and supported our staff whilst transferring their skills.’

Andrew Kirkham
Head of IT Development—DLR

“Life IT are doing a great job providing a very professional and efficient service. They are almost silently efficient and just get things done – only escalating issues when necessary. Their expertise in the AS400 is a key strength ensuring a real depth to their service and they keep us up to date with advances in technology too. So from an AS400 perspective I have very little to worry about.”

John Geary
IT Service Delivery Manager

“After the restructure I was left with a critical resource gap which quickly needed filling, having worked with Life IT before I gave them a call. Their response was swift and efficient. They now work as a virtual Center Parcs help desk team providing a strength and depth of support. Their flexible working based on a time bank system is real value for money. So not only do I get an expert and efficient service, I have reduced my resource costs!”

Kerry Moakes
Head of IT—Center Parcs

“We wanted flexible support to ensure 24/7 cover and Life IT worked with us to deliver this. Life IT has become integrated into the Bentley way of working and their role has expanded into looking at the technical side of the application as well as the support. “Our relationship has been built up over a significant period of time and both sides have worked hard to develop a supplier/customer relationship that can be used as a model throughout Bentley. We are now in the position where we have a pro-active partnership, Life IT are treated as part of Bentley, and that is a credit to them”.

Chris Sayers
Senior IS Manager—Bentley Motors

Support options

From full 24 by 7 operations to month end support and holiday cover, we can tailor a fixed price solution to fit seamlessly with your IT department.

So we offer a wide range of technical support services including IBM i, System P, Domino and SQL Server, to proactively monitor the availability and performance of your systems within a fixed price contract.

The key to our Application Support is that it’s ‘tailored’ to your exact requirements, with the flexibility to increase the resources and hours of cover as required.

With a Life support contract, you have access to a multi-skilled team with hardware, operating system and application skills as well as the latest IBM i certifications.

We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for.

Life IT offer bespoke managed Microsoft SQL Server support services which are tailored to our customer’s requirements to ensure their systems are optimized, stable and secure, as well as prepared for future upgrades and updates.

IBM Premier Business Partner
Lenovo
InterForm
Microsoft
Maxava
NetApp
Mellanox Technologies
Enforcive
Veeam
VMware
CTERA